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Manager, Servicing Customer Support
Kembangkan operasional tim dukungan pelanggan GoodLeap, fokus kualitas & kepatuhan
Kelola operasional tim dukungan pelanggan (internal & outsourcing) untuk memastikan layanan prima dan kepatuhan regulasi. Pantau kinerja agen, pelatihan, dan alur kerja.
Kenapa Menarik?
Dapatkan pengalaman langsung mengelola operasi dukungan pelanggan berskala besar dengan dampak nyata
Skills Wajib
Keywords
Lihat Deskripsi Asli dari Jobicy
Deskripsi asli dari Jobicy
About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over... About GoodLeap: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap’s proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Manager, Servicing Customer Support, is responsible for operational oversight of GoodLeap’s Servicing’s Customer Service function, including both outsourced (Genpact) operations and internal servicing teams. This role leads t
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