Junior Account Manager

DescriptionAutomat-it is where high-growth startups turn when they need to move faster, scale smarter, and make the most of the cloud. As an AWS Premier Partner and Strategic Partner, we... Description Automat-it is where high-growth startups turn when they need to move faster, scale smarter, and make the most of the cloud. As an AWS Premier Partner and Strategic Partner, we deliver hands-on DevOps and FinOps and GenAI support that drives real results. We work across EMEA and the US, fueling innovation and solving complex challenges daily. Join us to grow your skills, shape bold ideas, and help build the future of tech. We’re looking for a Junior Customer Success Manager who will manage a portfolio of Automat-it's strategic customers in EMEA, from onboarding to assuring satisfaction while identifying business needs in the customer’s AWS environment. Work location - remote from Ukraine Responsibilities You will be responsible for maintaining and growing existing customers on their current AWS spending and looking for upsell opportunities for Professional Services. Oversee a large portfolio of assigned customers, develop new business from existing clients, and meet sales goals. Onboard new customers and guide them through onboarding, ensuring a smooth transition to our service. Provide resources to help them get started effectively. Act as the primary point of contact for assigned customer accounts. Develop a deep understanding of their business needs and objectives, and proac