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Manager I, Customer Success

Lead customer success for Mexico's mid-market segment

Lead the entire Scale (Mid-Market) segment for Mexico, owning both high-touch and digital success motions. You will be responsible for a team focused on customer retention and growth.

Why This Role?

Own the Scale segment for Mexico, driving success motions and team leadership

Required Skills

Customer Success ManagementTeam LeadershipMid-Market Segment ManagementDigital SuccessHigh-Touch Success

Keywords

Customer Success ManagerMexicoMid-MarketSaaSTeam LeadRemote
View Original Description from Jobicy

Original description from Jobicy

Who we areSamsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things... Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. Manager, Customer Success — Scale Mexico About the Role The Manager, Customer Success — Scale leads the entire Scale (Mid-Market) segment for Mexico, owning both the high-touch and digital success motions across our Scale Segment. This role is responsible for a tea


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Company
Samsara
Source
Jobicy
Job Type
full time
Location
Regional Remote · Remote
Category
Engineering
Seniority
lead
Posted
Apr 1, 2026