Customer Service Performance Specialist (m/f/d)

Company Description✨ About Voyage Privé Born in France in 2006, Voyage Privé has grown from an ambitious startup into becoming the Europe’s leading travel tech platform. Operating across 9 markets with... Company Description ✨ About Voyage Privé Born in France in 2006, Voyage Privé has grown from an ambitious startup into becoming the Europe's leading travel tech platform. Operating across 9 markets with tens of millions of users, we're not just another e-commerce success story - we're a tech powerhouse revolutionizing online travel. What makes us unique? A mission-driven culture where performance meets impact. Our innovative campus brings together tech talent, professional athletes, students, and artists, creating an ecosystem where digital innovation drives both business growth and positive change. We're now at an inflection point, upgrading our entire technical foundation with cloud architecture, AI, and real-time systems to become a reference and top-of-mind platform for luxury travel, known by travelers for its for excellent offer and customer experience, and by our providers as a high-performance business development partner. Job Description Your Mission As a Customer Service Coordinator , you’ll play a key role in shaping the quality of our Members’ experience - from pre-departure inquiries to on-trip assistance and post-booking support. You’ll work closely with our Customer Service Manager , external international call center teams , and internal stakeholders (