Account Manager, Senior

General information Country United Kingdom City Remote Location Job ID 48580 Department Sales Description & Requirements As a Strategic Account Manager, you will own a small portfolio of strategic accounts... General information Country United Kingdom City Remote Location Job ID 48580 Department Sales Description & Requirements As a Strategic Account Manager, you will own a small portfolio of strategic accounts and be accountable for multi‑year growth, retention, and executive relationship development. You will orchestrate cross‑functional pursuits, align on business outcomes with C‑level stakeholders, and expand Infor’s footprint through value‑led cross‑sell and upsell. You’ll run a governance cadence (QBRs/EBRs), maintain a living multi‑year plan, and convert whitespace into sustainable ARR. Internally, you will build and iterate account plans and run quarterly reviews using our company account‑planning approach and templates. A Day in The Life Typically Includes: Account Leadership & Strategy: Own the 3–4 named accounts end‑to‑end: strategy, execution, commercial health, and executive alignment. Build and continuously evolve multi‑year account plans with clear growth theses, whitespace maps, risk/mitigation, and a quarterly operating rhythm (QBRs/EBRs). Establish joint success metrics and governance with customer sponsors; co‑author value roadmaps tied to business outcomes. Growth & Deal Orchestration: Drive ARR expansion via cross‑sell/upsell and renewals; shape and